Software
Testing & Support
Egypt Experts (EEIT) Quality Assurance
department is dedicated solely to web and applications testing as well as
testing processes automation. Testing processes are based on Rational
Unified Process (RUP) best practices and Agile development methodologies – a
mix that ensures highest quality work is performed every time, thus shortening
the time-to-market for software products and ensuring product are
deployed in the most efficient way on customer’s site.
Independent
testing services
offered by Egypt Experts (EEIT) are divided into 3 major sections:
Software testing services (web and
systems applications)
Embedded systems testing
Automated tests development
Independent Quality Assurance allows for a
better control of the quality of the application, makes the evaluation of the
product’s compliance with original requirements easy and fast and provides an
insight to the product’s convenience to the end-user.
We
offer the following testing and quality control services:
Software testing
Installation testing
Functional testing
Automated testing
Technical testing Web applications
testing
Security testing
You don’t have to wait until the development
process is finished to start the testing of your solution. The quality control
process should occur simultaneously with the development process, and the
system can and should be tested before its final implementation. This will save
considerable amount (up to 60%) of money and time needed for debugging and what
is even more important it will enhance your reputation and improve the overall
user satisfaction with a software product.
Support
Services
Egypt Experts (EEIT) offers 2nd and 3rd
level support services of proprietary and 3rd party applications. With a decade
of experience we are able to deliver you the highest quality services,
including upgrades and patches, necessary improvement, monitoring and changes
management. Our dedicated support teams are able to help you both on- and
off-site.
What
we offer:
Support of websites and program
products in working conditions
Research of any customer’s problems
connected with website’s/application’s work
Bug fixing
Development and implementation of new
functionality
24x7 Websites and software support
Technical and user’s specifications
writing in Arabic and English
On-demand on-site support
Software specialists’ consultations
Your
benefits:
1. Fast
reaction on customer’s requests. Immediate support measures are taken
2. Research
of the programming code condition and quick start of fixing activities
3. High
level of technical specialists’ efficiency
a) Preliminary schedule coordination
b) Daily/weekly report of the work done
c) Easy excess to a bug tracking system
4.
“One window” – you only communicate
with a dedicated project manager, no need to manage a large support team on
your own. In case of an unusual problem, we decide where the issue should be
escalated to (hosting companies, third parties application suppliers, etc).
5.
The individual approach to every
customer. Specialists for your project support are selected on individual basis
after careful analysis of the project requirements and needs.
6. You
only pay for the actual work hours spent on the support of your application
